Terms and conditions


The offer of this online store is proposed by the company Magazzini Bracchi SRL Unipersonale in accordance with current rules on electronic commerce and distance contracts.

Magazzini Bracchi SRL Unipersonale is authorized official dealer of all Brands on the site.

Company data:

- Magazzini Bracchi SRL Unipersonal
This is the most important thing to do


Tel: +39 0584 756610 | Fax: +39 0584 757012

The email:i think it’s a good thing
The Customer declares to have read all the information and general conditions of sale before placing the order.


General Conditions of Sale

These general conditions govern the marketing of products marketed by Magazzini Bracchi SRL (the Products).

All contracts for the sale of Products by Magazzini Bracchi SRL; to third parties (customers) are governed by these General Conditions, which form an integral and substantial part of each proposal, order and confirmation of order of purchase of the Products themselves. The conditions of sale applicable to orders are those in force on the date of the order.


1. Products: prices and features

Unless otherwise indicated, the prices of the Products published on the site by Magazzini Bracchi SRL are expressed in Euro and include VAT. Shipping costs in Italy are included. Shipping costs in Europe are excluded.

Shipments outside the European Community (extra EU) are also net of any customs duties, which will be charged to the recipient and will be requested by the shipper during delivery.

The price guaranteed to the buyer is that published on the Site at the time of sending the order. The purchase price is fixed and definitive.

The prices of the Products from time to time published by Magazzini Bracchi SRL on the site cancel and replace the previous ones and are subordinate to the actual availability of the Products.

The technical and functional characteristics of the Products, published by Magazzini Bracchi SRL through its own informative messages on the descriptive internet pages of the articles, are those communicated by the respective producers. Magazzini Bracchi SRL assumes no responsibility for the veracity and completeness of this information. The images of the products are indicative and not binding.

Products are not provided in test. Despite the operators Magazzini Bracchi SRL can provide indications on the characteristics of the Products, the Customer is responsible for selecting the Products ordered and the compliance and compliance with the requirements of the specifications indicated by each manufacturer.


2. Orders - billing

Each order of Products transmitted to Magazzini Bracchi SRL constitutes a contractual proposal of the Customer. Order evasion by Magazzini Bracchi SRL is equivalent to confirmation and acceptance of the same.

Tax documentation on the Products ordered will be issued by Magazzini Bracchi SRL at the time of shipment of the Products themselves to the Customer.

The Customer must indicate the exact data required for the billing and specify the delivery address of the invoice.


3. Order execution

The order will be executed in the specified terms on the Site.

In case of failure to execute the order by Magazzini Bracchi SRL (if the same is due to unavailability of the Products ordered by the Customer), Magazzini Bracchi SRL will as soon as possible inform the Customer of the delivery time provided for the supply of the missing Product. If the Customer does not intend to wait for such time, Magazzini Bracchi SRL will reimburse the sums paid by them before the unsupplied supply.

In case of breakage, stock exhaustion or unavailable product, Magazzini Bracchi SRL undertakes to inform the Customer as soon as possible and to specify a deadline for availability. The Customer will confirm by e-mail or by phone its choice, i.e. wait for the availability of the Product or request the refund.


4. Acceptance of order

The conclusion of the contract will be only when confirming the order by Magazzini Bracchi THE SRL.
The Customer will receive by fax, mail or e-mail a notification of receipt showing confirmation of the order with all the constituent elements of the contract (products, prices, delivery dates, shipping costs, ...)
Magazzini Bracchi SRL reserves the right not to confirm an order for any reason relating in particular to a problem concerning the order received or the supply of Products.


5. Delivery of Products

The Products are delivered to the address indicated by the Customer.

The shipments will come after receiving confirmation of payments: for the Bank Transfer is accredited to our current account, for payment by credit card confirmation of transaction by the circuit.

For our shipments we rely on the service of qualified express couriers such as GLS or Corrieri specialized in the delivery of furniture and furnishings to ensure the quality of the service and integrity of the Products.

- Standard Shipping

Delivery of products available in stock is carried out by express courier within 3 working days in Italy.


It is important to know that:

When delivery, the Customer must verify the content, compliance and status of the Products. Therefore, at delivery, Magazzini Bracchi SRL recommends to the Customer to verify the status of the Products delivered before signing the notice of receipt, and to ensure in particular:

- that the number of packages in delivery corresponds to what is indicated in the transport document annexed to the shipment;

- that the packaging is intact, not damaged, wet or otherwise altered, and to control the integrity of the content.

If the Customer finds anomalies, it is required to refuse the delivery of the products or to put their reserves in writing in a detailed and dated document. If the courier's document is signed without any reservation, the Customer may not object to any dispute regarding the external characteristics of the delivered. Any problems related to physical integrity, correspondence or completeness of the Products received must be reported within 3 (three) days of delivery.


6. Retreat of products in the event of customer absence

In case of absence of the recipient during delivery, the carrier will leave a notice of passage to the delivery address indicated by the Customer. The Products must be withdrawn at the address and in the manner indicated by the carrier.

In case of failure to withdraw within the time limit set by the carrier, the Products will be returned to Magazzini Bracchi SRL, which reserves the right to refund the price of the Products, leaving the shipping costs to the Customer.

In the event of an error concerning the Product, the Customer undertakes to return that Product or Products interested in Magazzini Bracchi SRL within 7 (seven) days from reception, with the closed packaging, in their original state and packing and with the accompanying documents.

Once you have received the Product in the correct form, Magazzini Bracchi SRL will, at its own expense, send the Product initially ordered.


7. Force

In an explicit manner, the following cases are considered as cases of force majeure, in addition to those normally considered by law:
- total or partial strikes, internal or external to the company, the blocking of means of transport or supply for any reason, government or legal restrictions, computer failures, the blocking of telecommunications including networks and in particular internet.
In case of force majeure, the execution of the order will be suspended at first, in full law.
If you have spent a period of 3 (three) months and the parties see the persistence of the case of force majeure, the order will be automatically canceled, unless otherwise agreed by both parties.


8. Product Guarantees - Technical Assistance

Magazzini Bracchi SRL guarantees the only material integrity of the Products at the time of delivery (hereinafter, the "Garanzia" Magazzini Bracchi SRL ".

8.1 Any defects covered by the Guarantee Magazzini Bracchi SRL will have to be denounced by the Customer, at penalty of decay, within and no more than 10 (ten) days from the date of delivery. In case of operation of the Warranty Magazzini Bracchi SRL, the Customer shall be entitled to the sole replacement of the Products damaged after return of the Products, being excluded the right of the Customer to compensation for any damage, even further. Shipping costs necessary for the replacement of Products are charged Magazzini Bracchi THE SRL.

8.2 Without prejudice to the previous article 8.1, Magazzini Bracchi SRL does not lend any further warranty on the Products than that provided by the individual Manufacturers. Technical assistance and warranty interventions on the Products shall be carried out, where required, by the individual Manufacturers, in accordance with the terms and conditions shown in the documentation attached to the Products themselves. In particular, Magazzini Bracchi SRL does not guarantee the compatibility of the Products with other Products or equipment used by the Customer, nor does it guarantee the suitability of the Products for the specific purpose of the Customer.

8.3 Subject to the assumptions of dolo or serious fault Magazzini Bracchi SRL is now agreed that, if the responsibility of the Magazzini Bracchi SRL for any reason against the Customer - including the case of non-compliance, total or partial, to the obligations assumed by Magazzini Bracchi Shop against the Customer due to the execution of an order - the responsibility of Magazzini Bracchi SRL may not exceed the price of the Products purchased by the Customer and for which the dispute arises.

9. Right of withdrawal

9.1 Pursuant to Article 5 of Legislative Decree no. 185 of 22 May 1999, the Customer (if qualified as a consumer pursuant to Article 1 lit b) of Legislative Decree no. 22 May 1999 n. 185) has the right to terminate the contract and to return the Products ordered, without any penalty specifying the reason, within the period of 14 (fourteen) days from receipt of the Products themselves.

9.2 The right of withdrawal referred to in Article 9.1 may be exercised by the Customer, indicating the reasons, within 14 days. The withdrawal period expires after 14 days from the day on which the Customer or a third party, different from the carrier and designated by the Customer, acquires physical possession of the goods.

In order to exercise the right of withdrawal, the Customer must inform us by means of an explicit declaration, not later than the above mentioned time, for example:

by post: Magazzini Bracchi SRL Unipersonal
This is the most important thing to do


This is the most important thing to do

The email: i think it’s a good thing

To comply with the withdrawal period, it is sufficient that the Customer sends the notice relating to the exercise of the right of withdrawal before the expiry of the withdrawal period.

9.3 Effects of withdrawal
By withdrawing from the contract, all payments made in our favor will be refunded to the Customer (except for the additional costs arising from the eventual choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any case no later than 14 days from the day when we are informed of the decision to withdraw from this contract.

These refunds will be made using the same means of payment used for the initial transaction, unless the Customer expressly agreed otherwise; in any case, it shall not bear any costs as a consequence of such reimbursement.
The refund may be suspended until receipt of the goods or until the consumer has demonstrated that he has returned the goods, if earlier.

9.4 Returned goods must be sent back or delivered to us at the address
Magazzini Bracchi SRL is one person. - Via Esterna, 467 – 55047 Seravezza (LU) without undue delays and in any case within 14 days of the day on which the Customer has communicated his withdrawal from this contract. The term shall be respected if the goods are returned before the expiry of the period of 14 days.
The direct costs of returning the goods will be borne by the Customer.

9.5 The Customer is only responsible for the decrease in the value of the goods resulting from a manipulation of the goods other than the one necessary to establish the nature, characteristics and functioning of the goods. The returned good must be rendered in conditions of resellability.

9.6 The right of withdrawal referred to in Article 9.1 cannot be exercised by the Customer in the event that the Products purchased have been made according to the Customer's requests, either individually, or can deteriorate or expire quickly.

9.7 Magazzini Bracchi SRL recommends:

- verify the status of the Products delivered before signing the notice of receipt, and in particular that the number of packages in delivery corresponds to the indicated in the transport document attached to the shipment;

- verify that the packaging is intact, not damaged, wet or otherwise altered;

- control the integrity of the content.
If there are any differences, the Customer may refuse to accept the package by signing its refusal.


10. Payment

Payment is due at the time of order.

The Customer undertakes to pay the agreed price for the Product ordered on the Site: price of Products and transport (if foreign).

Customer weld order:
- by credit card as proposed on the Website.

Customer guarantees Magazzini Bracchi SRL shall have the necessary authorizations to oate the payment method by card in order.

- or by transfer in favor of Magazzini Bracchi S

In case of non-receiving by Magazzini Bracchi SRL of the transfer in the 14 days after the confirmation of the order, Magazzini Bracchi SRL reserves the right to cancel the order. Banking coordinates are provided at the time of order.


- or by Paypal.

Customer guarantees Magazzini Bracchi SRL the fact that you have any necessary authorizations to oate the payment method Paypal in order phase.


11. Lack of payment - Property reserve

The ordered products remain the property of Magazzini Bracchi SRL up to the final payment and full of their price (according to Art. 1523 and following of the CC) Magazzini Bracchi SRL reserves the right to claim the Products ordered in case of non-payment.

N this hypothesis and at the request of Magazzini Bracchi SRL, the Customer undertakes to return any unpaid Product, with its own expense.

12. Reclaims

Complaints for failure to comply with the Product or Products delivered with the order must be sent in writing directly to Magazzini Bracchi SRL, immediately after receiving the goods. E-mail: i think it’s a good thing

We recommend the Customer to retain the original packaging and delivery document.

13. Name information


The computerized processing of information, including the management of email addresses of users of the site, is carried out in accordance with the laws.
The appointed information required to the Customer is indispensable for processing and forwarding orders, creating invoices and any warranty contracts.

For this purpose, this information may be communicated to the contractual partners of Magazzini Bracchi THE SRL.

The Customer may object to such communication and, pursuant to the law, avails himself of the right of access, modification, rectification and erasure of the data concerning him/her Magazzini Bracchi SRL Unipersonale, Via Esterna 467, 55047, Seravezza (LU), P.I. This is the most important thing to do.
To avoid any attempted fraud, Magazzini Bracchi SRL Unipersonale may ask you to prove your identity, your domicile.


14. Electronic signature

The “validization click” is an electronic signature.
This electronic signature has the same value as a handwritten signature.

15. Lack of renunciation

For Magazzini Bracchi SRL the fact that it does not assert a lack on the part of the Customer regarding any of its obligations, cannot be interpreted as a waiver of the obligation in question and the possibility to assert this lack at a later time.

16. Integration of the contract


These general conditions of sale constitute the integrality of the obligations of the parties.
No other general or particular condition communicated by the Customer may enter or exult from these general conditions.

17. Intellectual property

 Magazzini Bracchi is the owner of the intellectual property rights of the Site and the right to disseminate the elements contained in the online store catalog, consequently, partial or total reproduction, on any type of support, of the elements that make up the Site and the catalog, their use and their sale to third parties are formally prohibited.


18. Nullity

If one or more provisions of these general conditions are deemed invalid or declared invalid pursuant to a law, legislation or as a result of a definitive decision taken by a competent jurisdiction, the other provisions will retain all their strength and value.

19. Competent forum

In the event of litigation and in the absence of an amicable agreement reached between the parties, without prejudice to the possible applicability of provisions inderogable to the law placed to protect consumers (as defined pursuant to article 1 lit b) of Legislative Decree no. 22 May 1999, any dispute however connected with these General Conditions will be due to the exclusive jurisdiction of the Court of Lucca.
Pursuant to and for the effects referred to in Articles 1341 and 1342 of the Civil Code, the Customer declares to have carefully read and understood and specifically accept the following clauses of the General Conditions of Sale Magazzini Bracchi Unipersonal SRL: 1-2-3-4-5-6-7-8-8.1-8.2-8.3-9.1-9.2-9.3-9.3-9.4-9.5-10-11-12-14-15-16-17-18-19.